Our experienced team have been delivering innovative software solutions to the maritime sector for over 30 years.
We serve a global customer base who rely upon our software 24/7.
Softcom is committed to the recording and use of personal information in accordance with the EU General Data Protection Regulation. ​These privacy notes explain what personal information we hold about you, how we use it, and how we protect it.
Owner of the website
This website is owned and operated by Softcom Solutions (UK) Ltd.
Data Sharing
Softcom does and will not share your personal information with any third parties.
Personal information captured by Softcom’s website
Information will be recorded for all individuals who complete the ‘Request a Demo’ form on this website. The personal data is restricted to their first name, surname, job title, employer and means of contact. Softcom does not use cookies to collect or store personally identifiable information about you, but we do use Google Analytics cookies to track visits to the site.
Personal information held by Softcom
Softcom maintains electronic records of individual clients, as well as past and potential clients. The information covers their First name, Surname, Title, gender, telephone and email numbers, the name of their Employer, and their position within that company.
How we use your personal information
Softcom records this personal information for some employees of all their clients in order to be able to offer support as and when required, or to address invoices to a client. We also retain personal information on current, past and potential clients so that we can respond to sales enquiries and advise you of product updates and new product releases.
Data Security
All data is held in a single password protected database which is accessible to Softcom employees only. Unauthorized access is prevented by a secure firewall. All employees of Softcom are required to adhere to the company’s data privacy and protection policies.
Data Transparency
Any individual has the right to request a copy of their personal information held by Softcom by sending an email to support@softcomsolutions.com stating their name, and if possible a contact number to confirm their identity. Any individual has the right to request that their personal information is deleted from Softcom’s database.
