About Makro Amanzimtoti
Makro’s journey in the retail industry has been transformative, evolving from a prominent warehouse chain to introducing a user-friendly online shopping platform. The brand offers a diverse range of products, including food, the latest electronics, houseware, camping gear, and liquor. Across South Africa, 22 Makro stores provide both convenience and affordability to local communities and businesses. The addition of e-commerce extends Makro’s offerings and value-added services to a wider audience.
Since its inaugural store in 1971 in Germiston, Makro has experienced significant growth. It was South Africa’s first cash-and-carry store, utilizing advanced technology for inventory and sales management. By 1989, under the leadership of MD Mark Lamberti, the brand expanded, laying the foundation for Massmart, a leading wholesale and retail group, with Makro as its cornerstone. The renowned Woodmead store, established in 1993, stands out as a key retail destination in Johannesburg’s northern suburbs.
The 2011 merger with Massmart and the global retail giant Walmart further diversified Makro’s offerings, enhancing the variety and affordability of its products. 2014 marked a significant step in Makro’s digital progression with the launch of its e-commerce platform, further enriching the customer shopping experience with the convenience of online browsing and purchasing.
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2 Reviews on “Makro Amanzimtoti”
Good day,
When this order was delivered to my holiday destination on 12.12.24 the below 4 items were broken so the driver took them back to replace.
I was notified telephonically that these would be replaced & delivered, plse see attached mail notifying me of broken items.
I’ve been following up with your call centre & waiting for delivery but received no correspondence nor delivery. Every time I phone I speak to a new assistant & this matter is not getting resolved.
As we’ve left our holiday destination kindly refund the following items urgently;
1. 1 x Franjelico Hazelnut Liquor
2. 2 x Johnny Walker Black Label
3. 1 x Cinzano Rosso Vermouth
Kindly keep me updated.
I have received the attached refund confirmation, but it does not specify these items nor amounts, I assume it was for another refund on another order of mine.
I’m an EXTREMELY disappointed customer with Makro’s lack of response, correspondence & time taken to resolve this issue.
I’ve placed many orders with you & doubt I shall ever again after this horrible experience.
This order was for the festive season, which is long past. Not only were we inconvenienced by not receiving these items, I’m still waiting for my refund over such a long period of time.
Your response is expected urgently,
I bought a Sinotech 32 HD LED TV at Amanzimtoti Makro. Date of purchase was the 9th December 2023. I returned it back for repairs on the 20 July 2024. Reason for repairs it was not displaying pictures but the sound is there.
22 July 2024 I was telephone by Makro to collect my TV. Upon my arrival they couldn’t fix the TV because TV was cracked in inside. It’s not my fault it’s theirs. So why can’t they solve the problem or give me money back?
I asked the lady who assisting why it was not repaired since it’s not my fault and it’s still under warranty. Her response was she doesn’t know. I told her that I will take it further. It’s either they give back my money or they give me a new television.
I’m very disappointed and disgusted by Makro. All I want is justice to be done.